Hopps
Hopps Expert Network Review
With a curated network of experts, Hopps aims to provide users with valuable insights and real-time solutions to their queries. In this comprehensive review, we’ll dive into the platform’s features, the application process for becoming an expert, how the sessions are conducted, the areas of expertise available, and more.
Sophie – Our Expert Network Specialist: Sophie is from Hamburg, Germany and is our specialist on Expert Networks. After several years of working as a top executive, Sophie is now an independent consultant and is signed up as a council member of several networks. When she is not helping HuginX write Expert Network reviews, she can often be found enjoying thrilling Nordic noir crime series.
The Hopps Concept: Instant and Reliable Assistance
At its core, Hopps connects users with vetted experts with in-depth knowledge of various business tools and skills. Through live 1:1 screen-share sessions, users can receive hands-on guidance and support from these experts, solving technical issues, optimizing their efforts, and gaining valuable strategic advice. The platform boasts a selection of over 30 commonly used business tools, covering areas like marketing, web development, data analytics, design, and more.
The platform was founded in 2019 by Aamir Latif, who is also the CEO. The company is based in San Francisco, California, and has raised $6.3 million in seed funding from investors such as Correlation Ventures, Plug and Play, and Everywhere Ventures.
Becoming an Expert at Hopps: A Simple Application Process
If you’re a seasoned professional seeking to share your expertise and help others, becoming a Hopps expert might be an exciting opportunity. The application process is straightforward, and aspiring experts can follow these steps to join the platform:
1. Submit the Application Form: Start by filling out the application form on the Hopps.io website. During this process, you’ll be asked to select the tools and skills you are proficient in and would like to offer your help.
2. Brief Interview Invitation: Expect a prompt email inviting you for a brief interview. This interview aims to evaluate your suitability as an expert and ensure your alignment with the platform’s values and objectives.
3. Decision Within Days: Hopps prides itself on its efficient selection process. After the interview, you can expect to receive a decision on your application within 2-3 business days.
Please note that they are only accepting applicants from individuals who reside in the United States (for the moment).
How Hopps Works
Hopps is designed to provide users with a seamless and convenient experience. The platform allows users to start live 1:1 screen-share sessions with experts in as quickly as 5 minutes. Focusing on real-time interaction ensures that users can get the assistance they need precisely when needed.
Areas of Expertise: A Diverse Range of Skills and Tools
As an expert on Hopps, you can consult in various areas, covering specific tools and broader skills. Here’s a glimpse of some of the areas of expertise available on the platform:
Areas: B2B Strategy, B2C Strategy, Backend Development, Brand Identity, Brand Strategy, Competitive Analysis, Consumer Research, Content Strategy, Conversion Audit, CSS, Data Analytics Strategy, Data Reporting, Data Visualization, E-Comm Development, Email Campaign Setup, Email Copywriting, Email Deliverability, Email Strategy, Frontend Development, Funnel Analysis, Growth Hacking, Hosting & Domains, HTML, Hypothesis Testing, Influencer Marketing, Inventory Optimization, Javascript, Lead Nurturing, Logo Design, Market Analysis, PHP, Pixel Installation, Reel Creation, Referral Marketing, Restricted Ads, SEO Audit, SEO Keyword Research, SEO Strategy, Social Media Analytics, Social Media Strategy, Storytelling, Video Editing
Platforms and Apps: ActiveCampaign, Adobe Creative Cloud, Airtable, Amazon Ads, Asana, Bing Ads, Bubble.io, Canva, ChatGPT, ClickFunnels, Constant Contact, Excel, Facebook Ads, Figma, GoHighLevel, Google Ads, Google Analytics, Google Sheets, Google Tag Manager, Hootsuite, HubSpot, Instagram Ads, Klaviyo, LinkedIn Ads, Looker Studio, Mailchimp, Marketo, Power BI, Salesforce, Semrush, Segment, Shopify, Squarespace, Supermetrics, Tableau, TikTok Ads, Webflow, Wix, WooCommerce, WordPress, YouTube Ads
Competitive Rates for Experts
Hopps values the expertise of its professionals and offers competitive rates for its services. As an expert, you can expect to earn between $80-100 per hour based on your billable time per session. It is worth noting that Hopps.io offers lower rates compared to expert networks like GLG and AlphaSights. However, this distinction can be attributed to the different target audiences these platforms cater to.
While GLG and AlphaSights primarily focus on leveraging the experience of business executives, such as VPs and C-level decision makers, Hopps is more geared towards the technical expertise of subject matter experts and professionals. As a result, the expertise offered on Hopps.io may be more specialized and technical, catering to a diverse range of industries and domains. This difference in target audience accounts for the variation in rates and allows professionals from various fields to benefit from and contribute to the Hopps.io network.
How do Expert Networks operate?
New to expert networks? Here is a quick guide to 10 key steps networks take when matching experts with clients for ad-hoc phone consultations.
Expert Networks explained in 10 steps
1. Client request recived
Expert Network receives specifications from client.
2. Search for candidates
Internal network checked for matching candidates
3. External resources utilized
Additional external candidates are sourced if needed
4. Vetting of candidates
Candidates are vetted over phone or through screener questions
5. Compliance and confirmation
Candidate undergoes compliance training
6. Scheduling of consultation
The phone consultation is scheduled
7. Consultation takes place
Phone consultation is conducted, usually on a single blinded basis.
8. Post-call confirmation
You receive confirmation of compensation amount after the call
9. Request payment
You'll fill in your payment details and request payment
10. Payment received
You receive the payment. Usually through bank-transfer, PayPal or pre-paid credit card.
Read more about how expert networks operate
How Experts Get Matched with Clients: A Two-Fold Approach
Matching experts with clients is a crucial aspect of the Hopps.io platform. The process is designed to ensure that clients receive timely assistance from qualified experts. Here’s how it works:
- Instant Sessions: For clients who need immediate help, instant session requests are initiated. When such a request comes through, the platform pings all qualified experts currently “Available” in the relevant tool or skill. Experts can choose their availability and even link their calendars to automate availability updates.
- Scheduled Sessions: Clients with less urgent requests often schedule sessions for later. When submitting their session request, they pick a date and time, which is then shared with the aligned experts.
Building Client Relationships: Encouraging Follow-Up Sessions
Building strong client relationships is vital for any consulting platform. Hopps.io’s customer success team actively drives clients to return to the platform. However, experts are encouraged to occasionally check in with clients they’ve conducted sessions with. This approach often results in clients happily scheduling follow-up sessions to ensure smooth ongoing operations. These repeat sessions go directly to the expert, allowing them to consistently work 1:1 with the same clients.
Conducting Sessions on Hopps: Seamless and Focused
All sessions on Hopps.io are hosted directly on the platform, making it hassle-free for users. Neither experts nor clients need to download or install any additional tools. The work occurs live via video-screen share, with both parties present during the session.
A Glimpse into the Future
Hopps.io is still in its early stages as a startup, which comes with excitement and unpredictability. While experts joining the platform early get to be at the forefront of its growth, it also means that sessions might initially be slower to come in. The platform’s team works to fine-tune the balance between session requests and available experts.
Understanding Session Details Before Commitment
Hopps.io aims to ensure that experts feel comfortable before engaging in sessions. Experts receive detailed session request information via text and email when matched with a client. This additional information empowers experts to make more informed decisions about whether they can assist clients effectively before charging them for their time.
No Minimum Hourly Requirements
Hopps offers flexibility for experts by allowing them to turn their accounts active whenever they’d like. Moreover, there are no minimum hourly requirements to work as an expert, providing professionals with the freedom to balance their commitments according to their preferences.
Doing “Offline Work” and Projects
Hopps offers opportunities for experts to take on small projects from clients. Experts can determine the rates they charge for these projects, with Hopps.io taking a 25% cut of the quoted price. However, it’s essential to adhere to Hopps policies against soliciting users for offline work, as any violation could lead to removal from the platform.
Getting Paid with Hopps: A Client-Friendly Feature
One of the appealing aspects of Hopps for clients is its ability to pay by the minute. As an expert, your billable time continues to accrue as you work with the client during the session. You can expect to receive a payment within 48 hours of completing the session.
The Verdict: A Platform of Promise and Potential
In conclusion, Hopps presents a promising concept, offering users instant 1:1 assistance and access to a curated network of experts in various business tools and skills. As an expert, you can provide valuable insights and real-time solutions to clients seeking help. The platform’s compensation model offers experts competitive rates, ensuring their expertise is duly rewarded.
While Hopps.io is still a startup undergoing growth, its early adopters can be at the forefront of a platform that aims to revolutionize on-demand help. The application process is simple; experts can choose the tools and skills they feel most comfortable assisting with.
As with any evolving platform, there might be some unpredictability regarding the number of session requests initially. However, Hopps’ team is actively optimising the matching process and providing experts with more sessions in the future.
With its seamless user experience, comprehensive areas of expertise, and convenient payment system, the platform shows significant potential in the world of expert networks. Whether you’re an expert looking to share your knowledge or a user seeking reliable and real-time assistance, Hopps is undoubtedly worth exploring as a platform offering promise and growth potential.
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