UserTesting.com

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UserTesting.com Review

UserTesting.com is a leading platform for human insight focused on usability testing of websites and apps. By signing up to participate in testing activities on UserTesting.com, panelists can earn cash rewards in return for providing their opinions through surveys, videos and live interviewing. 

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Andreea Stan – Our UX Research Expert: Andreea is from Timisoara, Romania with a background from user experience (UX) research. Her UX knowledge comes in really handy when reviewing survey experience. Originally joining HuginX as a freelancer, she is now a regular contributor to site. When Andreea is not working with panel reviews, she enjoys old classic movies and she has a passion for baking.

How do I start earning money with UserTesting.com?

The process is relatively straightforward; you start by submitting your email address and take a practice test to make sure you cover the essential criteria to become a tester. These are the requirements: 

  • A computer or mobile device that meets our minimum specifications. 
  • Reliable internet connection with an upload speed of at least 3MBps
  • An external or built-in microphone
  • At least 18 years of age
  • English proficiency: Ability to communicate your thoughts in English

usertesting.com review

Once you have been approved as a tester, you are ready to be matched with new surveys and tests. By answering screening questions thoroughly, you’ll be able to be matched with more surveys. New tests go live every day, and you’ll receive a notification when you’re eligible to participate.

How much can you make on UserTesting.com?

As soon as you start getting invitations to participate in new studies, you’re ready to make money. UserTesting pays quite well, depending on the projects you participate in. While a 20-minute test pays around $10, you can expect to receive between $30 to $120 for live interviews.

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IntelliZoom is a website that allows you to take part in UX research studies and get paid to test websites and apps. IntelliZoom panel is the participant community of UserZoom, the UX insights company. By joining IntelliZoom, you will influence the decisions of businesses and help them provide a better user experience. The potential payout is really high ($60 per hour) compared to taking normal surveys, and there is no minimum threshold in terms of getting your money transferred to PayPal. This is a great step up from standard low-paying survey sites.
Survey Experience
8
Survey Matching
7
Incentive Level
8.5
Redeeming Rewards
8.5
PROS:
  • There is no minimum payout threshold
  • Incentive levels are above average (compared to regular surveys)
  • Easy payment process through PayPal
  • Interesting and engaging tasks
  • Transparent and fair payments
CONS:
  • Payments can take up to 21 days (depending on when your answers are approved)
  • Quite a few technical requirements to qualify for the best-paid surveys (webcam, microphone...)
  • PayPal is required to get paid (no other payment options)
  • Frequent screenouts
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TestingTime Review Summary
TestingTime is an excellent UX testing site where you can earn a decent amount of rewards.
Survey Experience
8.3
Survey Matching
6.6
Incentive Level
8.8
Redeeming Rewards
8.1
PROS:
  • Professional interviews and user testing
  • Interesting tasks compared to standard surveys
  • Relatively well paid compared to standard surveys
CONS:
  • It can take time to qualify for the first studies
  • Studies available on an irregular basis
  • 10 days payment time is quite long
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UserTesting Inc
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UserTesting.com Review Summary
UserTesting.com is a legitimate site paying users to test and provide their opinion on different types of web- and app-based interfaces. As you would expect from a UX company, the participant experience is very good. Also, the payment is up on top among the best players in this segment.
Survey Experience
9
Survey Matching
6.9
Incentive Level
7.8
Redeeming Rewards
7.8
PROS:
  • Great user interface
  • Fair rewards level
  • Straight forward redemption through PayPal
  • Much more engaging than a standard survey site
CONS:
  • Only one reward type - PayPal
  • Screening questions can be tiring
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Respondent Inc
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Survey Experience
8.7
Survey Matching
5.4
Incentive Level
8.8
Redeeming Rewards
8.2
PROS:
  • One of the highest paying survey sites
  • Easy to navigate platform
  • Quick payments
  • Transparent approach to incentive levels
CONS:
  • It can be hard to qualify for studies
  • You sometimes get asked the same demographic questions several times
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UserInterviews
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UserInterviews Review Summary
User Interviews acts as an organiser of online as well as in-person consumer research studies. Participants can be compensated for sharing their thoughts and helping to create better products and services in the future.
Survey Experience
8.6
Survey Matching
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Incentive Level
7.2
Redeeming Rewards
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PROS:
  • One of the highest-paying online survey options
  • There is no payout threshold.
  • PayPal payment is available.
CONS:
  • Earning opportunities are limited.
  • There is no guarantee that you will profit from every available opportunity.

Redeeming your hard-earned rewards

UserTesting.com only pays panelists via PayPal, so make sure you have a valid PayPal account and that your credentials match the profile you have submitted on UserTesting.com. You must also reside in a country that allows PayPal money transfers. After you have completed your app or website test, your PayPal payment will be sent to your email address. This waiting period is necessary to guarantee the quality of all recorded recordings.

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Disclosure: While HuginX is editorially independent, we may earn commissions on sign-up links.

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We built HuginX around our core principles of openness, honesty and transparency. Your trust is of the utmost importance to us, which is why we’ll always be straight-up about how we review sites.

When it comes to running our website, we want to be entirely upfront about how we operate, how we make money, and how we keep the site a free resource for our millions of visitors.

We don’t accept payment to provide positive reviews, and providers will never have a say in how we choose the best sites. Our aim is to put you, the reader, first and foremost at all times. 

A list of practices we never engage in:

  1. We will never accept money to review a product
  2. We will never accept money to change a product review
  3. We will never accept money to turn a blind eye to an issue or flaw
  4. We will never accept money to bias our research or investigations
 
Read more about HuginX and our expert reviewers
Our Apprach
7.9Expert Score
UserTesting.com Review Summary
UserTesting.com is a legitimate site paying users to test and provide their opinion on different types of web- and app-based interfaces. As you would expect from a UX company, the participant experience is very good. Also, the payment is up on top among the best players in this segment.
Survey Experience
9
Survey Matching
6.9
Incentive Level
7.8
Redeeming Rewards
7.8
PROS
  • Great user interface
  • Fair rewards level
  • Straight forward redemption through PayPal
  • Much more engaging than a standard survey site
CONS
  • Only one reward type - PayPal
  • Screening questions can be tiring

Features: UserTesting.com

What can I earn?
Paid Gigs

Incentive Level
Payout threshold
Cash options
Who should consider joining?
Consumers
Business Professionals
How do I get started?
Registration
Web browser
Mobile app
Format
What company is behind this?
Company

Founded

2007

Country

United States

City (HQ)

San Francisco

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