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UserInterviews Review 

User Interviews is a consumer research firm that connects businesses with questions to consumers with opinions. Companies want to hear from actual users when launching a new product or testing a new website or app design. Researchers ask existing or potential users questions to gain an understanding of their preferences, thoughts, and feelings, giving them great opportunities to meet their users, understand and start designing for them. User Interviews was founded in 2015 and have its headquarters in New York, USA.

Is UserInterviews a legit survey site? 

User Interviews are a legitimate project facilitator for consumer research. Since 2016, the company has distributed more than $15 million in incentives, and over 400,000 sessions have been completed by User Interviews participants across over 40,000 studies. Participants can earn while sharing their opinions and helping companies create future products and services.

Data Privacy: Any reason for concern? 

User Interviews respect your privacy. However, they may share your information with third parties to research and analyse their users and seek to broaden their user base. User Interviews uses commercially reasonable physical, electronic, and procedural safeguards to protect your personal information against loss or unauthorised access, use, modification, or deletion.

How to get started 

It’s free to sign up. To get started, create an account. Supply some general information about you so you can be matched to studies. You can sign up using email, phone number, password, LinkedIn, or Facebook. If you choose to create your account via email, you will receive a text message to verify your phone number. Verify your phone number to activate your account. Then wait for User Interviews to invite you to apply to a study or browse active studies. After you apply to a study, the researcher will review your application. If you are invited into a study, the researcher will supply specific participation instructions and pay if you comply fully.

Participants must be at least 18 years old. It is a US-based company with a US-based and English-speaking focus. While some research studies don’t mind where you live, most researchers prefer US residents. If you live outside the US, you are welcome to join, but you may only be eligible for a few studies. 

What about the survey experience? 

User Interviews does not have a mobile app that can be downloaded. Most research studies will require you to use your laptop or desktop computer. However, you can still use your mobile device to record videos on occasion if it has a good camera or when applying for a research study by simply logging into the member dashboard from your mobile device and selecting the survey for which you want to use. This will be the only time accessing the website from a mobile device will be helpful because most paid research studies limit how many people can take part and are always first come, first-come-first-served.

After verifying your phone number, the System will show you a series of forms about your professional, demographic, and technical information. Provide all necessary information completely and truthfully for the best results. Within 24 hours, the average participant qualifies for their first study.

How much can you make on UserInterviews? 

What type of incentives are offered (cash, gift cards…)? What’s the smallest threshold to get paid? How much does an average survey pay? What can prevent you from getting paid? 

The average hourly wage is $115, with some earning up to $200. On average, this type of work pays $1 per minute. Typically, you can earn between $10 and $50 for each paid research study that you complete. The more specialised the participants, the higher the pay. The more general consumer-facing studies pay slightly less. You can also refer a friend. 

After completing the study, you will be paid at once, and there is no threshold amount. You will be paid via PayPal, Amazon gift card, Visa gift card, or other digital gift cards. However, these vary from study to study. If a study pays you in cash via PayPal or direct bank transfer, the researcher will pay you, not User Interviews. In the case of gift cards, the site will distribute the rewards. Payment by direct bank transfer takes up to 10 business days to be credited, while you will receive the gift cards within one to two days.

What can prevent me from cashing out? 

Practice honesty at all times. Conflicting responses and poor feedback will result in penalties on your account. Too many poor responses and your account may be blocked from taking part in future studies. Remain in good standing with User Interviews, and you’ll likely get invited back for future ones.

7.6Expert Score
UserInterviews Review Summary
User Interviews acts as an organiser of online as well as in-person consumer research studies. Participants can be compensated for sharing their thoughts and helping to create better products and services in the future.
Survey Experience
Survey Matching
Incentive Level
Redeeming Rewards
  • One of the highest-paying online survey options
  • There is no payout threshold.
  • PayPal payment is available.
  • Earning opportunities are limited.
  • There is no guarantee that you will profit from every available opportunity.

Features: UserInterviews

What can I earn?
Paid Gigs


Incentive Level
Payout threshold
Cash options
Who should consider joining?
Business Professionals
How do I get started?
Web browser
Mobile app
What company is behind this?




United States

City (HQ)

New York

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