Survey.com
Survey.com Review
Survey.com is a company that provides merchandising knowledge and market research to retailers. It was founded in 1991 and has its headquarters in Massachusetts, USA. Trax acquired Survey.com on March 11, 2020, a provider of prescriptive sales activation and merchandising services for emerging and mid-market consumer goods branches. Sales activation solutions come from Survey.com.
Daniel Williams – Our Editor in Chief: Dan is from Oxford, UK and is one of our reviewers who’s been with HuginX the longest. With a background in membership support at one of the largest survey companies, Dan has a lot of inside knowledge of the Market Research industry and has helped us refine our reviewing criteria. When Daniel is not working with reviews, he likes to go hiking with his dog Charlie.
Is Survey.com a legit survey site?
Survey.com continuously pays its thousands of users to answer their surveys. It is also a company with a high number of employees. Definitely, it is a legit platform where you can earn real money.
Survey.com provides sales activation solutions for in-door merchandising needs, promotional activities, and other in-store tasks for retailers.
How do Survey Sites operate?
New to survey sites? Here is a quick guide to 10 key steps they take when inviting participants to market research projects.
Survey Sites explained in 10 steps
1. Client requests survey participants
A client requests survey participants for a market research project.
2. A target-group is selected
Based on the profiling information you have provided, a sub-set of panelists will be eligible and selected to participate.
3. Participants are invited
Panelists with qualifying profiles will be invited to participate, usually through email invitation or push notification on mobile.
4. Screening of participants
Upon clicking the invitation link, you'll go through a set of screening questions before you are fully qualified to participate.
5. Participants take the survey
As a participant you'll answer a number of questions. The survey could be about anything from consumer brands and entertainment to healthcare and business topics.
6. Your answers are checked
After you have answered all the questions diligently, you'll get a confirmation if your submission has been approved. You'll sometimes need to wait for a researcher to have gone through your submission before you get a confirmation.
7. Your reward is allocated
After the survey, you'll also get a confirmation on the incentive you have earned. The rewards vary from site to site, but is often based on virtual points or simply a cash amount for each survey.
8. Meeting the redemption threshold
Most survey sites don't allow you to withdraw your reward straight away, but will require you to earn a minimum amount before withdrawing your hard earned reward.
9. Filling out your payment information
If you opt to receive your reward through PayPal or bank transfer, remember that your name and address must also match your profile on the survey site.
10. Redeeming your reward
Once you meet the redemption threshold you can withdraw your reward, which is usually in the form of PayPal credits, bank-transfer, Amazon-vouchers, or other types of gift-cards.
Data Privacy: Any reason for concern?
Survey.com protects its users through its data privacy. The survey site will keep users’ information confidential and never share personal data with third-party providers.
How to get started
The survey site is available for people who live in the United States. You must be at least 18 years old to be eligible to sign up. To sign up, you will first have to install their mobile app. Then go through the registration process, providing your email address first.
Install the “Merchandiser” Survey.com app on your smartphone first. Then, to build your profile, you’ll need to provide additional information, such as your address and phone number. Your phone number is actually quite important because when you claim projects, a representative will call you to confirm if you truly want to work on the project. The Merchandiser will send you a confirmation email once you have completed the profiling process. To complete your registration, click the link in the email. You can now begin working on projects.
What about the survey experience?
Their app is available for download on Android and iOS stores, so compatibility should be no issue. The iOS app store calls it Survey Merchandiser. The app is very simple to use, so you won’t have trouble getting used to it. There will also be no annoying pop-up ads. Overall, their app provides a pleasant user experience, which is all a mobile app can expect. The projects you complete will determine how many points you earn.
You can visit their website’s support page if you have any questions about their platform or run into any problems while using their app. The app also provides access to their support page.
On that page, you’ll find their FAQ section. It is comprehensive, covering most of the important aspects of the app.
How much can you make on Survey.com?
You will usually earn around $5 to $20 for each project you complete. You will receive the payment for the project exactly 6 days from the submission date of deliverables if Merchandiser approves it. Then, when it shows up in your Merchandiser account balance, you can withdraw if your earnings are at least $5 through their payment system called Openforce.
Top Rated Panels
- Transparent payment system
- Low redemption level
- High incentives compared to regular consumer survey sites
- Good selection of payment options
- Interesting survey opportunities
- High qualification rate
- Simple user interface
- Surveys are not always mobile-friendly
- Complex questions which can take a lot of concentration and time to fill out
- Consistent survey quality
- Good survey experience
- Rewards are in line with survey length and efforts
- Surveys on topics that you are familiar with
- Low redemption level
- Not a big earning possibility (usually less than $10 per month)
- Limited reward options
- Expiration of unused credit after 1 year
- Free to join
- Earn referral commissions
- Fair incentive level
- Good survey experience
- Professional MR company
- There is no signup bonus
- The minimum payout threshold is high
- PayPal and bank redemptions can take up to 30 working days to process
- Owned by one of the largest market research companies
- Above average payout per survey
- A low threshold to redeem rewards
- Easy to qualify for surveys
- Low volume of survey opportunities
- Technical glitches using the Pinecone Research app
- It is a free platform
- No payout threshold
- Gives loyalty credit if you do not qualify for a survey
- Complete confidentiality in your responses
- Above average incentive levels
- Limited earning opportunities
What can prevent me from cashing out?
It is understandable how frustrating it is when survey providers decline your survey because you do not qualify – especially after answering several questions; it frequently leads people to wonder if their answers are being used when they are not being paid.
If the answers do not match what the survey provider is looking for, they will not be able to compensate you for that survey. The second thing is that if you do not qualify for a survey, the provider will not keep or use any information you provide. So you must give consistent, true, accurate, and current information.
This is how we review gigs
Disclosure: While HuginX is editorially independent, we may earn commissions on sign-up links.
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