User Testing

What’s user testing?
User testing usually focuses on measuring the user experience of software, websites, or mobile apps. This approach focuses on how the application performs in real life for real users performing real tasks. Participating users can provide an objective view of the product that is not possible in-house. This can result in participants reporting on everything from major functional defects to minor design suggestions. The organization can either order a hotfix to address the problem or keep the feedback in mind for future consideration.

Participants earn money by completing tasks and giving feedback on how easily they found the flaws. There are two main types of user-testing you should be aware of:

– Moderated user testing
– Unmoderated user testing

In the case of moderated tests, you must be present on-site or via online conference such as Zoom or Skype. A moderator will be present at all times to help the participants navigate the tests. Unmoderated tests don’t require a moderator, as the participants will conduct the testing themselves. From a participant’s point of view, the moderated tests are often paid a lot more than unmoderated tests, sometimes as much as $100 or more.

The feedback from participants is used to guide businesses in making improvements and good decisions:

– Identify design issues
– Find ways to improve
– The behaviour and preferences of the intended user

The organization can then move forward confident that the product will satisfy customer expectations and needs. It allows organizations to spot potential problems and correct them.

If you’re looking to earn money through user tests, you should consider the following companies: